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Returns and Refunds

How Do I Initiate a Return via Email?

To start the return process by sending an email, please follow these steps:

Prepare your Order Number and details of the items you wish to return.
Compose an email stating your intention to return the items, including your Order Number and any relevant information (such as the reason for return, condition of the items, etc.).
Send the email to our customer service at: [email protected].

Upon receiving your email, we will respond with detailed return instructions and confirmation.

What Items Are Returnable?

Items can be returned if they meet the following criteria:

The return is initiated within 30 days of order delivery.
Items are in unused and original condition.
Items are in their original packaging, with all tags intact.

For further assistance or questions regarding returns and refunds, please contact us directly at +1 718-972-4920 or via email at [email protected]. At MEN’S COLLECTION, we strive to make your shopping experience as seamless and satisfactory as possible, including providing free shipping on all orders within the United States and ensuring a smooth returns process.